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Questions

You have the questions, we have the answers

• What is Cartinary?

  Cartinary is a comprehensive e-commerce platform that allows you to create a business, set up a storefront, manage products, create and manage orders, and utilize team features to power your e-commerce operations.
• How do I get started with Cartinary?

  To get started, simply sign up on our website, follow the onboarding process to create your business, and set up your storefront.
• How do I create a business on Cartinary?

  After signing up, you can create a business by providing the necessary details such as business name, type, description, and contact information.
• Can I create multiple businesses?

  Currently, you can only create one business per account. Future updates will allow multiple businesses.
• How do I set up my storefront?

  Once your business is created, you can set up your storefront by adding products, customizing your store's appearance, and configuring payment and shipping options.
• Can I customize the look and feel of my storefront?

  Yes, Cartinary offers customizable themes and design options to match your brand’s personality and style.
• How do I add products to my store?

  You can add products by navigating to the product management section, where you can provide product details, images, pricing, and inventory information.
• Can I manage product variants?

  Yes, you can add and manage product variants such as sizes, colors, and other attributes.
• How do I create and manage orders?

  Orders can be created and managed through the order management section. You can track order status, process payments, and handle returns and refunds.
• Can I generate invoices for orders?

  Yes, you can generate and download invoices for your orders directly from the order management section.
• Can I add team members to help manage my store?

  Yes, you can add team members and assign roles to help manage different aspects of your store, such as product management, order processing, and customer support.
• How do I manage team roles and permissions?

  Team roles and permissions can be managed through the team management section, where you can assign specific roles and access levels to each team member.
• How can I contact Cartinary support?

  You can contact our support team by emailing us at connect@cartinary.com or by calling us at +234 (0)915-388-8413.
• Where is Cartinary located?

  Our office is located at 14b Lisabi Crescent, Lagos, Nigeria.